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Job Details
Job title :ICT Support Officer Reference :141329
Company :Petra Diamonds (Pty) Ltd
Professional Sector : Industry Sector :
Location : No location given
Salary : 0.00 - 0.00
Applications open :2018-05-16Applications close :2018-05-21
Job Description

Petra Diamonds Limited is one of the world’s leading suppliers of rough diamonds and one of the largest independent diamond groups by resource. It’s a polished diamond we’re after for this role - an individual that clearly outshines his/her peers:
Finsch Diamond Mine

Finsch Diamond Mine is located in the town of Lime Acres, which is situated 160km north west of Kimberley and 109km south of Kuruman in the Northern Cape.
ICT Support Officer
The successful applicant will respond to and resolve incidents involving information systems and related equipment used at the workplace as well as provide assistance to users.
Tasks and responsibilities: • Record and action user problems, incidents and requests • Provide first-line problem-solving to end users • Evaluate hardware and software problems and request/take appropriate action • Diagnose network problems/plan and execute solutions • Be responsible for all ICT-related equipment, adhering to policies, maintaining asset registers • Facilitate all warranty claims/exchanges • Maintain Active Directory objects • Build, manage and maintain healthy internal relationships with users • Ensure adherence to Company Security and SHE policies, procedures and legal requirements.
Minimum requirements: • A Grade 12 • Comptia A+ and N+ Certificates/Recognised Certificate in Computer Studies/diploma in an ICT-related field • CCNA certified • MCSE (Microsoft Certified Systems Engineer) will be an advantage • A valid driver’s licence
• A minimum of 2 years’ experience as an ICT Technician.
Other skills/competencies: • Good verbal and written communication in English • Knowledge of and exposure to hardware and networks • Knowledge of and experience with Wireless Networking will be preferred • System skills on Microsoft Office Suite • Telephone etiquette • Knowledge of ICT and infrastructure business processes/ICT practices • Administrative skills • Analytical skills • Reporting, liaison and engaging skills • The ability to plan, organise, lead, consult and evaluate • The ability to advise on system policies and best practices • Adaptability • Attention to detail • Collaboration • Continuous learning • Diversity • Problem-solving skills. (Ref. FIN305)
NB: The position requires physical manual labour in terms of the installation of PCs at the various workplaces.
Finsch Diamond Mine is an equal opportunity employer. Preference will be given to suitable candidates from the designated groups in line with the Company’s Employment Equity Policy and Plan. Pre-screening, profile testing, assessments, medical and security clearance form part of the recruitment and selection process. Shortlisted candidates will be required to attend a panel interview. Employment of the successful candidate is subject to the aforementioned criteria. Preference will be given to candidates who reside within our host labour sending area of Kgatelopele (proof of residence may be requested).
Please complete an application form (available on http://www.petradiamonds.com/careers/current-vacancies) and forward this, together with your CV, qualifications and ID, to e1-recruitment@petradiamonds.com or fax: 086 659 1334 by 21 May 2018. Please note that incomplete application forms and documentation will not be considered. If you have not heard from us within 30 days of the closing date, please regard your application as unsuccessful. Correspondence will be limited to shortlisted candidates only. Petra Diamonds reserves the right not to fill this position.
Please note that Petra Diamonds does not at any time require any form of payment for recruitment purposes. If you are approached in this regard, you should report the incident immediately via one of the following hotlines: Toll Free: +27 31 571 5573; Freefax: +27 31 560-7395; E-mail: deloitte@tip-offs.com; FreePost: KZ 138, Umhlanga Rocks, 4320; Website: www.tip-offs.com