Department: Group Information Communication Technology and Information Management (GICT & IM)
Branch: Service Relationship Management
Unit Head: Service Relationship Management
Salary: R51 441.74 per month (basic salary excluding benefits)
Educational requirements and experience:
• University degree (NQF level 7) in the field of Business/Public Administration, Computer Science, Finance, or Information Systems • More than 5 years’ related work experience preferably in a large multifaceted service organisation, with 3 years' Middle Management experience • Excellent communication skills on a very complex subject • ICT industry development and trend understanding • Work within a highly regulated
organisation • Be change compliant and be able to act as a change agent for own unit • Availability to work extended hours or be on standby.
The Service Relationship Management function has the mandate to establish a relationship between IT and the business, and to increase the value realised from IT assets, investments, and capabilities. The incumbent will be responsible for understanding the business, assisting in the prioritisation of projects, ensuring that projects align with the technology that provides maximum return on investment, and directing IT strategy in support of the overall business strategy. The SRM is the liaison between IT and the business unit, and a trusted advisor to the business unit. As such, the successful candidate needs to have significant knowledge of subject matters pertaining
to both IT and the business, and must have a thorough understanding of the business to identify its needs and envisage business solutions. The SRM reports to the Head of ICT. It must be noted that the post holder will operate in an extremely complex, high pressure environment in terms of the group notion. High levels of knowledge, decision making and accountability are inherent components of the post. Applications, accompanied by a comprehensive CV, should be e-mailed to jabulileM@joburg.org.za
Enquiries: Jabulile Mtimkulu, tel. (011) 407-6627
These are employment equity-targeted positions and preference will be given to EE-targeted groups, including people with disabilities.
Closing date: 22 August 2017
The City of Johannesburg is an equal opportunity employer and reserves the right not to make an appointment.
Appointment will be made in accordance with the COJ’s EE Policy.
Applications must contain at least 3 referees. An application letter together with a comprehensive CV must be forwarded to the contact details as mentioned above. If you have not heard from us within 6 weeks of the closing date, please consider your application unsuccessful